Responsible body in the sense of the data protection laws, in particular the EU data protection basic regulation (GDPR), is:

Phocos AG
Magirus-Deutz-Str. 12
89077 Ulm

(hereinafter referred to as “Phocos”)

Phocos is committed to protecting your personal data (hereinafter referred to as “Data”) and ensuring you have a positive and safe experience on our website. It is therefore important to us to inform you about what Data we collect during your stay on the Phocos website, how we use this Data and what rights you have with regard to your Data. This privacy policy outlines our Data handling practices for both online and offline Data. If you give us Data, we will treat it according to this privacy policy.

Please take the time to read our privacy policy to understand the principles of Phocos when handling Data.

This privacy policy is valid worldwide for the Phocos website. Some of our subsidiaries or programs may have their own, possibly different, privacy policies. Phocos encourages you to read this privacy policy and those of all websites you visit.

Victims` rights

You can always exercise the following rights under the contact details of our data protection officer:
– Information about your stored Data and its processing,
– Correction of incorrect Data,
– Deletion of your stored Data,
– Restriction of data processing, if we are not yet allowed to delete your Data due to legal obligations,
– Objection to the processing of your Data by us and
– Data portability, if you have consented to the data processing or have concluded a contract with us.
If you have given us your consent, you can withdraw it at any time with effect for the future.
You can always contact the supervisory authority responsible for you with a complaint. Your competent supervisory authority will depend on the federal state of your domicile, work or alleged violation.

Non-personal data collection

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider and similar information. This is exclusively information which does not allow any conclusions to be drawn about your person.

This information is technically necessary in order to correctly deliver the content you have requested from websites and is mandatory when using the Internet. It is processed in particular for the following purposes:

– Ensuring a trouble-free connection of the website,
– Ensuring a smooth use of our website,
– Evaluating system security and stability as well as
– for other administrative purposes.

The processing of this information is based on our legitimate interest from the aforementioned purposes. We do not use this information to draw conclusions about you personally. The recipients of this information are only the responsible body and, if applicable, the contract processor.

Anonymous information of this kind may be statistically evaluated by us in order to optimize our Internet presence and the technology behind it.

Collection of your personal data

When Phocos collects any Data on the Phocos website, we will express our need for this Data at the point of collection. This Data includes all information that can be used to identify a person, and may include, but is not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested. Some of the reasons we collect Data include:

  • Participation in discussion groups
  • Collaboration efforts
  • Registration to membership programs or newsletter subscriptions
  • Providing registered users a more personalized and meaningful experience on the Phocos website.

Use of your personal data

We will only use your Data in the way we specified when it was collected. We will not subsequently change the way your Data is used without your consent. Some of the ways we may use your Data include:

  • To provide the ability to create personal profile areas and provide protected content.
  • To provide the ability to contact you, and provide you with shipping and billing information.
  • To provide customer feedback and support.
  • To provide contests, sweepstakes or other marketing promotional activities on the or affiliate websites. Data may be collected to administer those programs.
  • To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
  • To support recruitment inquiries.
  • To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
  • To allow you to forward Data to another individual such as a friend or co-worker. Phocos does not store third party Data. We collect the information for the sole purpose of sending a one-time email. If you choose to use our referral service to inform a colleague or friend, we will only ask for a contact name and email address.
  • To meet contract obligations.

Accessing and updating your personal data

We need your help in keeping the Data you have shared with us accurate and up to date. Please notify us of any changes to your Data.

Sharing your personal data

We do not sell or rent your Data to third parties for marketing purposes unless you have granted us permission to do so.

We may share your Data within Phocos or any of our worldwide subsidiaries for purposes of data processing or storage.

We may also share your Data with authorized third party agents or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third party agents with the minimum amount of Data necessary to complete the requested service or transaction.

We may respond to subpoenas, court orders, or legal process by disclosing your Data and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share Data and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Phocos’ terms of use, or as otherwise required by law.

While navigating on the Phocos website you may be directed to content or functionality that is hosted by a third party supplier, not on This is typically done to host special events, such as contests. When Data is collected on behalf of Phocos exclusively, Phocos’ privacy policy will be referenced on the site and will govern how your Data is used. For other, non-Phocos sites, the site owner’s privacy policy will be referenced. It is Phocos’ practice to require such suppliers to handle Data in a manner consistent with Phocos’ privacy and security policies.

We will ask you for your opt-in consent to share your Data with a third party for any other reason.


We may customize websites or newsletters for certain users based on the information they previously provided or that was collected through websites in order to enhance the overall web experience.

Security of your personal data

Phocos is committed to protecting the Data you share with us. We utilize a combination of security technologies, procedures, and organizational measures to help protect your Data from unauthorized access, use or disclosure.

When we transfer sensitive Data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

While we strive to protect your Data, we cannot ensure the security of the Data you transmit.

We recommend you to take every precaution in protecting your Data when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

Duration of storage of personal data

We adhere to the principles of data avoidance and data economy. Therefore, we only store your Data for as long as is necessary to achieve the purposes mentioned here or as provided for by the various storage periods provided for by law. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding Data will be blocked or deleted as a matter of routine and in accordance with statutory provisions.


Phocos websites utilize cookies, although you can still access most of them even if you choose to disable cookies in your browser. Some websites will not allow you to complete certain activities if cookies are disabled. For example, our consumer e-commerce site uses session cookies and persistent cookies to process transactions. If you do not accept cookies, the associated shopping basket will not work and you will not be able to place an order.

We use multiple third parties to monitor web traffic, statistics, advertisement ‘click-through’, and other activities on Phocos’ sites. Where authorized by Phocos, such third parties may use cookies, Phocos’ web log files, web beacons, and other monitoring technologies to compile anonymous aggregate statistics on Phocos’ website visitors.

We also include web beacons in HTML-formatted e-mail newsletters in order to count how many newsletters (or particular articles, links, etc.) are being accessed.

Current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for “cookies” under your web browser’s Help menu for more information on cookie management features available to you.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (following: Google). Google Analytics uses so-called “cookies”, e. g. text files that are stored on your computer and that enables an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the legitimate interest of the website operator.
You can prevent the storage of cookies by using a corresponding setting of your browser software. However, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

Using Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google’s data processing, please refer to the Google Privacy Notice. There you can also change your personal privacy settings in the privacy center.

Use of LinkedIn

On our site we use components of the LinkedIn network. LinkedIn is a service of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you visit our website, which is equipped with such a component, this component causes the browser you use to download a corresponding representation of the LinkedIn component. This process informs LinkedIn which specific page of our website is currently being visited. If you click the LinkedIn “Recommend-Button” while logged into your LinkedIn account, you can link the contents of our pages on your LinkedIn profile. This enables LinkedIn to associate the visit of our pages with your LinkedIn user account. We have no influence on the data LinkedIn collects through this, nor on the extent of the data collected by LinkedIn. We also have no knowledge of the content of the data transmitted to LinkedIn. Details regarding the collection of data by LinkedIn as well as your rights and setting options can be found in LinkedIn’s privacy policy. You can find this information at

Linked websites

Our websites may provide links to other third party websites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these and all sites you visit.


Phocos newsgroups and forums are public. Please consider this before posting material to them.


Your data will only be used to send you the newsletter you have subscribed to by e-mail. Your name is given in order to address you personally in the newsletter and to identify you if you wish to exercise your rights as a person concerned. To receive the newsletter, it is sufficient to provide your email address. When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by e-mail of circumstances relevant to the service or registration (e.g. changes to the newsletter offer or technical circumstances). For an effective registration we need a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the “double opt-in” procedure. For this purpose we log the order of the newsletter, the sending of a confirmation e-mail and the receipt of the requested answer. Further data will not be collected. The data will be used exclusively for sending the newsletter and will not be passed on to third parties. On the basis of your explicit consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address. You can revoke your consent to the storage of your personal data and their use for the newsletter dispatch at any time. In each newsletter you will find a corresponding link. The recipients of the data are only the responsible body and, if applicable, the contract processor. The data will only be processed in this context as long as the corresponding consent is available. They are then deleted. The provision of your personal data is voluntary, solely on the basis of your consent. Unfortunately, we cannot send you our newsletter without your existing consent.

Contact form

If you have questions of any kind contact us by e-mail or contact form, give us your consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The Data you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing your request we will automatically delete the Data.

Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your new visit will be subject to the new privacy policy.

Questions to the data protection officer

If you have any questions about privacy, please email us or contact the person responsible for privacy at our company:

Mr. Benjamin Greiner
Phocos AG

Version: 31 August 2018

Get In Touch Not sure what you need? Talk to the experts!


Phocos Americas, Inc.
Tucson, AZ USA
Phone +1 520 777-7906

Phocos AG
Ulm Germany
Phone +49 731 9380688-0

Phocos India Solar Pvt Ltd.
Puducherry - India
Phone +91 413 2972328

Phocos China Ltd.
Qingdao China
Phone +86 532 83837020
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