Warehouse Operations Associate

The Warehouse Operations Associate will assist the Logistics Manager with warehouse operation for Phocos’ Bubesheim warehouse, as well as work closely with internal sales and support our customers with order-processing.

Essential Job Responsibilities

• Responsible for warehouse including but not limited to receiving containers on time, putting away/picking/shipping on time based on customer routing guide requirement, working with outbound transportation team to ensure products get picked up on time, as well as quality management, returns operations.
• Support Logistics Manager in managing incoming and outgoing shipments in our external warehouse in Bubesheim, 30 min outside of Ulm, Germany

• Order processing and purchasing for the European warehouse as well as microcontrollers for production in China and India.
• Understand and manage quarterly warehouse inventory, procurement of warehouse equipment and office supplies, while ensuring warehouse cost comes within budget.
• Purchases all inventory supply items as required supporting targeted inventory levels.
• Actively drive cost savings initiatives.
• Stay on top of waste disposal laws where it pertains to old appliances, batteries, and other equipment.
• Work on new merchandise management system (Netsuite/Trello).
• Manage distribution along with material handling and routing/labeling requirements for national and international trade shows
• Maintain communications and work cross functionally with Sales, Finance, and other Phocos teams regarding tasks or projects relating to inventory, invoicing,  item setup, parcel services, order shipment documentation, etc..
• Under the direction of the Logistics Manager, work on the implementation, maintenance, and any improvements around warehouse related systems and processes.
• Requires full understanding of products to come up with storage requirement by product to efficiently utilize warehouse space while maintaining product quality.
• Help with evaluations and reports as well as with general administrative tasks.
• Promptly and politely responds to customer inquiries and requests for support
• Perform additional duties as required including, but not limited to, stocking, freight processing, etc., and cover for Logistics Manager when offsite or away from work.
• Observe standard operating procedures for consistent quality standards and maintain a safe and healthy work environment.
• Professionally interact with customers, team members, and third-party vendor/partner relationships to provide the highest level of customer service.

Required Qualifications

• 2-4 years warehouse operations, purchasing experience, preferably in a global company.
• High level of attention to detail, strategic thinking, ability to solve complex problems, and provide strategic analysis that guides decision making.
• Strong Customer Service orientation.
• Must be able to work required schedules onsite at our Bubesheim location.
• Must be able to safely and efficiently operate material handling equipment.
• Must be able to operate the receiving segment of the warehouse management computer system.
• Must be able to continually lift, carry, push and pull merchandise up to 40kg.
• Must be able to continually stand, bend, stoop, twist and reach.
• Must successfully complete commercial training, ideally with a focus on foreign trade
• Solid knowledge of MS Office package and proficiency in ERP and CRM systems

Preferred Qualifications

• Knowledge of Logistics & Distribution.
• Strong collaborative problem-solver, effective communicator.
• Ability to forecast, analyze and prepare statistical data and metrics
• Organized, responsible, ability to work independently and as a part of a team
• May have to travel at times to Ulm
• 2-4 years of experience in an international environment, both with customers and with colleagues
• Fluent in written and spoken German and solid English skills
• Reliable, punctual, and able to work independently and accurately,

What We Offer:

• A motivated and open-minded team that is at your side with support, advice and action.

• Easy access to caring, down-to-earth, transparent, and open Senior Leadership Team
• Casual work environment.
• A constructive, fair and collegial working atmosphere in an exciting international environment
• A full-time employment contract initially limited to two years with very good chances of being taken on in a permanent employment contract

• Competitive compensation commensurate with experience.
• The most diverse workforce ever
• Training opportunities and Internal promotions

If you are interested, we look forward to receiving your e-mail application with cover letter, CV and certificates. Please also let us know your earliest possible start date and salary expectations.

Your contact person is Heike Toegel (heike.toegel@phocos.com).